Insights

Practical ideas to help your business Grow + Simplify

Short, useful thinking on business growth, marketing, operations and making work easier — written for small and medium business owners in Auckland and across New Zealand.

Read the Jellyfish Problems 🪼 series →
Marketing Strategy4 min read

A marketing strategy can fit on one page.

Who you help, what you offer, why it matters and where you show up — a simple way to make marketing effort count.

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Customers + Retention4 min read

Your next customer might be one you already have.

Practical ways to keep customers coming back without adding cost, complexity or more marketing.

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Systems + Processes4 min read

Good systems are the quiet way to buy back time.

How to spot the handful of processes worth tidying up, and simplify them without a big technology project.

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Clarity + Priorities3 min read

Your business probably doesn't need more ideas. It needs clarity.

A practical way to step back, sort through competing priorities and find the few things that will make the biggest difference.

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Action + Implementation4 min read

A good idea is only valuable if it actually happens.

How to close the gap between strategy and implementation by choosing what can realistically move now.

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Marketing + Growth4 min read

Before you spend more on marketing, check what happens next.

Follow the customer journey from discovery to return and spot where interest, enquiries or repeat business may be getting lost.

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